While you were outMon 2:10 PM
- Caller
- Homeowner, Denton
- Wanted
- AC blowing warm since last night, 91 degrees out
- What happened
- Booked today 4:00 to 6:00 PM, marked priority.
A sample. The caller is not a real person.
Home/HVAC
Missed-call text-back and AI for HVAC companies on the Eastern Shore.
Missed-call text-back and AI for HVAC companies on the Eastern Shore: the calls that arrive all at once on the first hot day get answered, emergencies are sorted from tune-ups, and maintenance plans fill in the slow months. Set up by Easton Automations in Easton, MD. No contract.
The day, covered
The first heat wave breaks your phone, not your AC
On the first hot day every unit on the Shore gets tested at once, and the phone rings faster than anyone can answer it. The calls you miss that week are the customers you would have had for years.
A sample day, to show the shape of it.
Not cooling, a baby in the house
Flagged urgent, first slot of the day
Three calls at once
All answered; two booked, one a callback
A tune-up request
Booked for next week, not in the emergency line
A missed call on a roof
Texted back: not cooling since last night, booked 4 PM
A maintenance plan question
Answered from your plan, signed up online
The slow season
Heating tune-ups offered to every summer customer
A sample call
Hear it answer.
A sample call to a plumbing and heating contractor, recorded in the voice we deploy. When it ends, the slip the owner got lands under it.
While you were out7:05 AM, you are on a job site
- Caller
- Dave W.
- Wanted
- Water heater tank leaking from the bottom. Valve shut off.
- What happened
- Booked same day, marked priority. Tech to call 30 minutes out.
Sample call, recorded in the voice we deploy. The caller is not a real person.
What we set up for hvac companies.
The pieces this trade uses most, each on its own page. Growth, $497 a month, carries all of them.
The receiptMay 30 to Sept 25
- Delivered
- 358 reservations, bookings and quote requests
- To
- Eastern Shore business owners
- Rising
- June 71, July 92, August 94, September 99
Source: the Agency Dashboard submissions table; tests, spam and duplicates removed.
What the front desk has delivered on the Shore.
Every reservation, booking and quote request our systems delivered to Eastern Shore owners, counted from the database, not estimated.
Every business is different; we never promise a number. More receipts.
AI for HVAC companies: the short answers.
- What it is
- The phone answered, missed calls texted back, bookings and review requests, set up for hvac companies by Easton Automations in Easton, Maryland.
- On a missed call
- The caller gets a text from your own number within seconds, while they still have the phone in their hand.
- What it answers
- The questions you get all day, from the facts you give it. Anything it does not know, or should not answer, comes to you.
- Cost
- Included in the Growth plan at $497 a month, with no setup fee. The website alone starts at $197.
- Time to launch
- Usually live within a few days. You keep your number.
- Contract
- None. Every monthly plan is month to month.
- Area served
- Easton, St. Michaels, Oxford, Trappe, Cambridge, Denton, Centreville, Chestertown and the rest of Maryland’s Eastern Shore.
Straight answers.
Or call or text (443) 205-6809.
When the heat wave hits, we get more calls than we can possibly answer. Does this actually help with that?
That is the exact problem it solves. During a surge, the calls you cannot pick up roll over and instantly get a text from your number asking if it is not cooling and what the address is. Instead of vanishing into voicemail, those overflow calls turn into booked jobs while your phone is still ringing off the hook.
Can it tell a no-AC emergency from a routine tune-up request?
Yes. The bot asks whether it is not cooling, not heating, or just a maintenance call, how long it has been out, and whether anyone in the home is elderly or has health concerns. It flags the urgent no-AC and no-heat calls so dispatch sends a truck to the worst-off homes first, and books the routine tune-ups into normal slots.
Can it remind my maintenance-contract customers and book their seasonal tune-ups?
It can, and this is where a lot of HVAC shops leave money on the table. The system tracks your service agreement customers and reminds them when the spring and fall tune-up is due, then books it on the spot. That keeps your recurring revenue from quietly lapsing and keeps your techs busy in the shoulder seasons.
Our slow season is dead and our peak season is chaos. Can this smooth that out?
That is one of the best things it does. By booking tune-ups and maintenance visits around the clock during the quiet weeks, it fills the calendar before the rush instead of leaving April empty and July underwater. A steadier flow of work means less feast-or-famine and fewer missed jobs when the surge finally lands.
How does the review automation get me more calls?
When a homeowner with no AC searches AC repair near us, Google shows the companies with the most and best reviews first. After every install or repair, the system texts your customer a one-tap review link while the cool air is still a relief. More five-star reviews means a higher spot on the map, and a higher spot means more of those urgent searches land on you.
Do I have to sign a contract, and can I try it before I pay?
No contract, ever. You stay because it is filling your schedule, not because you are locked in. And yes, you try every piece live first, you will call your own line and hear exactly what a customer hears during a heat wave, before you pay a dollar. If it is not a fit, you walk, no hard feelings.
Make the busy season fill your schedule, not overwhelm it.
Fifteen minutes and we show you how it would answer for your company, with your services and your hours. Built in Easton, month to month.
On your phone? Text us at (443) 205-6809.