While you were outMon 8:05 AM
- Caller
- New patient
- Wanted
- A cleaning, and do you take my insurance?
- What happened
- Answered from your insurance list, booked Thursday.
A sample. The caller is not a real person.
Home/Dental practices
AI automation for dental and healthcare practices in Easton, MD.
AI automation for dental and healthcare practices in Easton, MD: an AI receptionist that answers new-patient calls while the front desk is checking someone out, takes emergency details, books into your calendar and runs recall reminders. Anything clinical goes to your team. Set up by Easton Automations in Easton, MD.
The day, covered
A new-patient call on hold is a new patient lost
At 8 AM the front desk is checking in the first patients and the phone rings three times. A new patient who reaches hold music or voicemail usually calls the next practice.
A sample day, to show the shape of it.
A toothache before you open
Emergency details taken, first slot offered
A new patient, insurance question
Answered from your list, booked Thursday
A reschedule
Moved, the gap offered to the waitlist
A missed call at lunch
Texted back within seconds
A clinical question
Passed to your team, not answered by the bot
Recall
Cleaning reminders, booked by text
A sample call
Hear it answer.
A sample call to a medical practice, recorded in the voice we deploy. When it ends, the slip the owner got lands under it.
While you were out2:48 PM, all lines busy
- Caller
- Maria A., established patient
- Wanted
- Sudden blurry vision in one eye, plus a headache.
- What happened
- Flagged urgent for the on-call team. Told to call 911 if it worsens.
Sample call, recorded in the voice we deploy. The caller is not a real person.
What we set up for dental practices.
The pieces this trade uses most, each on its own page. Growth, $497 a month, carries all of them.
The receiptMay 30 to Sept 25
- Delivered
- 358 reservations, bookings and quote requests
- To
- Eastern Shore business owners
- Rising
- June 71, July 92, August 94, September 99
Source: the Agency Dashboard submissions table; tests, spam and duplicates removed.
What the front desk has delivered on the Shore.
Every reservation, booking and quote request our systems delivered to Eastern Shore owners, counted from the database, not estimated.
Every business is different; we never promise a number. More receipts.
AI for dental practices: the short answers.
- What it is
- The phone answered, missed calls texted back, bookings and review requests, set up for dental practices by Easton Automations in Easton, Maryland.
- On a missed call
- The caller gets a text from your own number within seconds, while they still have the phone in their hand.
- What it answers
- The questions you get all day, from the facts you give it. Anything it does not know, or should not answer, comes to you.
- Cost
- Included in the Growth plan at $497 a month, with no setup fee. The website alone starts at $197.
- Time to launch
- Usually live within a few days. You keep your number.
- Contract
- None. Every monthly plan is month to month.
- Area served
- Easton, St. Michaels, Oxford, Trappe, Cambridge, Denton, Centreville, Chestertown and the rest of Maryland’s Eastern Shore.
Dental practice automation FAQ.
Or call or text (443) 205-6809.
Can it answer the phone by voice, not just text?
Yes. It works as a voice receptionist on the phone and as a text and website-chat assistant, so a caller who is chairside-busy on your end still reaches a calm, professional answer. It speaks on calls and types on texts, and books either way.
How does it handle a dental emergency call?
It listens for urgency, gathers the basics, and offers your soonest opening so the patient gets on the schedule today. Anything that needs a clinical decision is routed to your team right away. The missed-call text-back is the backup, so even a call that slips through gets a reply within seconds.
Will it keep our patient information private?
The systems are built to keep patient contact simple and private. The AI collects only what your office needs to book and remind, routes anything sensitive to your staff, and we set it up to match how your practice already handles patient information. This is general information about how the tools work, not medical or legal advice.
Can it bring patients back for cleanings and recall?
Yes. It sends automatic recall texts when a patient is due for their six-month cleaning and can gently reach out to patients who have fallen off the schedule, which keeps your hygiene column full without your front desk making call after call.
Will it reduce no-shows?
It sends text reminders before every appointment with an easy way to confirm or reschedule. Patients who get a timely reminder show up far more often, and the ones who cannot make it can move their time instead of just not showing, so you can fill the slot.
Is this built locally in Easton, Maryland?
Yes. Easton Automations is run locally, born and raised on the Eastern Shore and based in Easton. You work directly with a local person who answers the phone at (443) 205-6809, not a national call center, and there are no contracts.
Stop sending new patients to voicemail.
Fifteen minutes and we show you how it would answer for your practice, with your services and your hours. Built in Easton, month to month.
On your phone? Text us at (443) 205-6809.