While you were outThu 11:40 PM
- Caller
- Guest planning a weekend
- Wanted
- A room Friday and Saturday? Dogs allowed?
- What happened
- Answered the house rules. Dates sent to you at 7 AM.
A sample. The caller is not a real person.
Home/Inns and B&Bs
AI automation for inns and B&Bs on the Eastern Shore.
AI automation for inns and B&Bs in St. Michaels, Easton and across the Eastern Shore: a 24/7 booking assistant that answers the questions guests ask after you have gone to bed, from the facts you gave it, and texts back the calls you miss while turning rooms. It never guesses a rate. Set up by Easton Automations in Easton, MD.
The day, covered
The booking questions come in after you have gone to bed
A couple planning a weekend asks at 11 PM whether a room is free, whether the dog can come and what time check-in is. By breakfast they have booked the inn that answered.
A sample day, to show the shape of it.
Last night’s questions
All answered overnight, the dates on your list
A missed call while turning a room
Texted back: two nights in October
Parking and directions
Answered from your house guide
A rate for a holiday weekend
Not guessed: passed to you
A room this weekend? Dogs allowed?
Answered the house rules, dates sent to you
Every guest
A thank-you and a review request
What we set up for inns and B&Bs.
The pieces this trade uses most, each on its own page. Growth, $497 a month, carries all of them.
The receiptMay 30 to Sept 25
- Delivered
- 358 reservations, bookings and quote requests
- To
- Eastern Shore business owners
- Rising
- June 71, July 92, August 94, September 99
Source: the Agency Dashboard submissions table; tests, spam and duplicates removed.
What the front desk has delivered on the Shore.
Every reservation, booking and quote request our systems delivered to Eastern Shore owners, counted from the database, not estimated.
Every business is different; we never promise a number. More receipts.
AI for inns and B&Bs: the short answers.
- What it is
- The phone answered, missed calls texted back, bookings and review requests, set up for inns and B&Bs by Easton Automations in Easton, Maryland.
- On a missed call
- The caller gets a text from your own number within seconds, while they still have the phone in their hand.
- What it answers
- The questions you get all day, from the facts you give it. Anything it does not know, or should not answer, comes to you.
- Cost
- Included in the Growth plan at $497 a month, with no setup fee. The website alone starts at $197.
- Time to launch
- Usually live within a few days. You keep your number.
- Contract
- None. Every monthly plan is month to month.
- Area served
- Easton, St. Michaels, Oxford, Trappe, Cambridge, Denton, Centreville, Chestertown and the rest of Maryland’s Eastern Shore.
Inn and B&B automation FAQ.
Or call or text (443) 205-6809.
Can it answer booking questions after hours?
Yes. That is exactly when it earns its keep. When a guest reaches out late at night, the AI answers your availability and rate questions, shares the details they ask about, and helps them hold a date, so you stop losing bookings to whoever happened to reply while you were asleep.
How does it handle missed calls while I am turning rooms?
When you cannot get to the phone because you are checking a guest in or flipping a room, the caller gets a friendly text within seconds. That keeps the inquiry talking to you instead of moving down their list, and you can pick it back up the moment you have a free minute.
Can it send pre-arrival info to guests?
Yes. Before a stay, guests automatically get check-in time, directions, parking, the door code, and your local tips by text. Arrival day runs smoother, guests feel taken care of, and you field far fewer how-do-we-get-in questions.
Will reminders help cut cancellations and no-shows?
They help. A friendly reminder before arrival gives guests an easy way to confirm or ask a question, which catches a cancellation early enough that you can try to rebook the room instead of eating the empty night.
Will more reviews help us rank for bed and breakfast near me?
Recent five-star reviews are one of the biggest factors in local rank. After a stay the system texts the guest a one-tap review link, so your review count grows on its own and your inn keeps showing up near the top when travelers planning a trip to Easton and St. Michaels are deciding where to stay.
Is this built locally on the Eastern Shore?
Yes. Easton Automations is run locally, born and raised on the Eastern Shore and based in Easton. You work directly with a local person who answers the phone at (443) 205-6809, not a national call center, and there are no contracts.
Stop losing room nights while you sleep.
Fifteen minutes and we show you how it would answer for your inn, with your services and your hours. Built in Easton, month to month.
On your phone? Text us at (443) 205-6809.