While you were outSat 4:10 PM
- Caller
- Boat owner, St. Michaels
- Wanted
- Winterize and shrink wrap, 34 ft, no freshwater system
- What happened
- Quote request taken with the boat details. Drop-off Friday.
A sample. The caller is not a real person.
Home/Marinas and charters
AI automation for marinas, charters, and guides on the Eastern Shore.
AI automation for marinas, charters and guides on the Eastern Shore: a 24/7 booking assistant that answers while you are out on the water, texts back missed calls in seconds, and sorts the storage, winterizing and trip requests before you are back at the dock. Set up by Easton Automations in Easton, MD.
The day, covered
The phone rings while you are out on the water
The season is short and the calls come while you are off the dock: a half-day trip for Saturday, a slip for the summer, winter storage for a 34-footer. The ones that ring out book with the next captain.
A sample day, to show the shape of it.
You are already on the water
Every call answered for you all morning
A half-day charter for Saturday
Answered from your trips and times, deposit link sent
Winter storage, 34 ft
Boat details taken: length, type, fresh water
A slip for next season
Answered from your list, on the waitlist
A dawn trip for Sunday, tide permitting
Held pending the tide, you confirm in the morning
The trip is over
A review request with the photos
What we set up for marinas, charters and guides.
The pieces this trade uses most, each on its own page. Growth, $497 a month, carries all of them.
The receiptMeasured Sept 29
- Business
- A charter captain on Tilghman
- Phone speed
- Old site 37, ours 85
- Test
- Google’s own phone speed test
Source: PageSpeed Insights, mobile, both measured 9/29.
One receipt, with its source.
Anonymised until the owner says yes. The source is printed on the slip.
Every business is different; we never promise a number. More receipts.
AI for marinas and charters: the short answers.
- What it is
- The phone answered, missed calls texted back, bookings and review requests, set up for marinas, charters and guides by Easton Automations in Easton, Maryland.
- On a missed call
- The caller gets a text from your own number within seconds, while they still have the phone in their hand.
- What it answers
- The questions you get all day, from the facts you give it. Anything it does not know, or should not answer, comes to you.
- Cost
- Included in the Growth plan at $497 a month, with no setup fee. The website alone starts at $197.
- Time to launch
- Usually live within a few days. You keep your number.
- Contract
- None. Every monthly plan is month to month.
- Area served
- Easton, St. Michaels, Oxford, Trappe, Cambridge, Denton, Centreville, Chestertown and the rest of Maryland’s Eastern Shore.
Marina and charter automation FAQ.
Or call or text (443) 205-6809.
Can it book trips while I am out on the water?
Yes. That is exactly when it earns its keep. While you are running the boat and cannot pick up, the AI answers, takes the trip type, date, and party size, books the charter or the slip or adds the caller to your waitlist, and texts a confirmation, so a full calendar on the water stops costing you next week's bookings.
What happens when the weather forces a reschedule?
The system reaches the party for you, lets them know you have to move the trip, offers your next open day, and rebooks them. A blown-out morning turns into a different date on the calendar instead of a refund and a lost customer.
Can it handle slip inquiries for the marina?
Yes. When someone calls about a transient or seasonal slip, the bot takes the boat length and the dates, adds them to your dock list, and flags it for you to confirm. That way a slip inquiry during a busy weekend does not slip through while every hand is on the dock.
Can it answer the everyday questions customers call about?
It answers the common ones instantly: what time you leave, whether you provide rods and bait, where to meet, what to bring, how many people can come, and more. Customers get a fast answer and you stop fielding the same calls between trips.
Will more reviews help me rank for fishing charter near me?
Recent five-star reviews are one of the biggest factors in local rank. After a trip the system texts the customer a one-tap review link, so your review count grows on its own and your charter keeps showing up near the top when visitors to St. Michaels and folks planning a day on the bay are deciding who to book.
Is this built locally on the Eastern Shore?
Yes. Easton Automations is run locally, born and raised on the Eastern Shore and based in Easton. You work directly with a local person who answers the phone at (443) 205-6809, not a national call center, and there are no contracts.
Stop letting bookings ring out while you are on the water.
Fifteen minutes and we show you how it would answer for your marina or charter, with your services and your hours. Built in Easton, month to month.
On your phone? Text us at (443) 205-6809.