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AI automation for shops and boutiques on the Eastern Shore.

AI automation for shops and boutiques on the Eastern Shore: the calls and messages that pile up while you ring up a customer still get answered, stock and hours questions are answered from what you told it, and every customer is asked for a review. Your stock stays where it is unless you want it online. Set up by Easton Automations in Easton, MD.

While you were outMon 10:20 AM
Caller
Customer, Denton
Wanted
The 5 mm bamboo needles? Open Sunday?
What happened
Answered both. You were with a customer.

A sample. The caller is not a real person.

The day, covered

When the shop is busy, the calls and DMs slip away

"Do you have this in a medium?" and "can you hold it till Saturday?" arrive while you are wrapping a gift. The answer is usually yes, and the sale goes to whoever says it first.

A sample day, to show the shape of it.

  1. Do you carry the 5 mm needles?

    Answered from your list, and your Sunday hours

  2. A missed call at the register

    Texted back: the blue sweater, held till Saturday

  3. A message about a gift card

    Answered, bought on the site

  4. A question it cannot answer

    Passed to you, the customer told you will reply

  5. New arrivals

    Posted on the site the same day you text a photo

  6. Every customer

    A review request, one tap to Google

The receiptMay 30 to Sept 25
Delivered
358 reservations, bookings and quote requests
To
Eastern Shore business owners
Rising
June 71, July 92, August 94, September 99

Source: the Agency Dashboard submissions table; tests, spam and duplicates removed.

What the front desk has delivered on the Shore.

Every reservation, booking and quote request our systems delivered to Eastern Shore owners, counted from the database, not estimated.

Every business is different; we never promise a number. More receipts.

AI for shops and boutiques: the short answers.

What it is
The phone answered, missed calls texted back, bookings and review requests, set up for shops and boutiques by Easton Automations in Easton, Maryland.
On a missed call
The caller gets a text from your own number within seconds, while they still have the phone in their hand.
What it answers
The questions you get all day, from the facts you give it. Anything it does not know, or should not answer, comes to you.
Cost
Included in the Growth plan at $497 a month, with no setup fee. The website alone starts at $197.
Time to launch
Usually live within a few days. You keep your number.
Contract
None. Every monthly plan is month to month.
Area served
Easton, St. Michaels, Oxford, Trappe, Cambridge, Denton, Centreville, Chestertown and the rest of Maryland’s Eastern Shore.

Shop and boutique automation FAQ.

Or call or text (443) 205-6809.

Can it text people back when I am busy with a customer?

Yes. That is exactly when it earns its keep. When a call slips through while you are at the register, the caller gets a friendly text within seconds, so a shopper asking about an item or your hours keeps talking to you instead of moving on to the next store.

Can it answer stock and hold questions?

Yes. It answers the questions you get all day, whether you are open, if a size or item is in, and it can take a hold request and set a pickup reminder, so the person at your counter never has to wait while you handle the phone.

Does it answer my Instagram and Facebook DMs?

It catches the social messages that pile up while you are busy and answers the common ones, like hours, whether something is in stock, and gift questions, then points serious shoppers your way. The messages stop slipping through the cracks on a busy day.

How does it bring repeat customers back?

With simple text campaigns to your past customers. When a new arrival lands, a trunk show is coming up, or a seasonal sale starts, a quick text goes out to the people who already love your shop, so the regulars hear about it and come back through the door.

Will more reviews help us rank for shops near me?

Recent five-star reviews are one of the biggest factors in local rank. After a purchase the system texts the customer a one-tap review link, so your review count grows on its own and your shop keeps showing up near the top when people in Easton and St. Michaels are deciding where to shop.

Is this built locally on the Eastern Shore?

Yes. Easton Automations is run locally, born and raised on the Eastern Shore and based in Easton. You work directly with a local person who answers the phone at (443) 205-6809, not a national call center, and there are no contracts.

A boutique owner standing at the counter of her clothing shop

Stop letting a busy day cost you sales.

Fifteen minutes and we show you how it would answer for your shop, with your services and your hours. Built in Easton, month to month.

On your phone? Text us at (443) 205-6809.

Build my free previewCall